Nothing gets fixed until you say yes.
We look, we photograph what we found, and we ring you with a price per item. You approve the ones you want. That is the whole difference between a garage you go back to and a bill you argue about.
We look first — Every job starts with a check and photographs. You get them by message, not a description over the phone
One call, itemised — Each thing we found, priced on its own — parts and labour separately, so you can see which is which
You choose line by line — Say yes to two of the four. Nobody at this garage is paid to talk you into the other two
The price we agreed is the price — If something else appears once the wheel is off, work stops and we ring again. It never appears on the invoice first
Your old parts, in a box — Every time, without being asked. If a part was worth replacing, it should look like it was
Red, amber, green — and what each one means for you
Red · unsafe now
We will not hand the car back pretending otherwise. Brakes, tyres below the limit, a suspension component about to let go. Fix it or leave it with us.
Amber · soon, not today
Worn but legal, with a rough idea of how long: “next service” or “about six months”. Budget for it instead of being surprised by it.
Green · leave it alone
Checked and fine. It goes on the sheet so you can see we looked, not so we can quote for it.
Servicing and checks
Interim service
- Oil and filter, correct grade for your engine
- Brakes, tyres, fluids and lights checked
- Photographed report with the red/amber/green list
- Stamped and recorded in the digital service history
Full service
- Everything in the interim, plus air, fuel and cabin filters
- Spark plugs where the schedule calls for them
- Brake fluid and coolant tested, not guessed
- Two hours on the ramp, not forty minutes
Diagnostics
- Fault codes read, then actually investigated
- Codes name a circuit, never a part — the second half is the work
- Comes off the bill if we do the repair
- You get the readings whether you go ahead or not
What actually matters — The maker's schedule followed, the correct specification of oil and parts, and the work recorded
So that is what we do — Manufacturer schedule, OE or OE-equivalent parts, stamped book and the digital record where the maker supports it
Where the dealer really is the answer — A recall, a goodwill claim, or warranty work itself. We will tell you to go there rather than charge you for it
Keep every invoice — Your paperwork is the proof. We email a copy the same day and keep our own for seven years
What we do, and what we send elsewhere
Servicing
All makes, manufacturer schedules, from a three-year-old hatch to a fifteen-year-old estate.
Brakes and suspension
Discs, pads, shocks, bushes, arms. The jobs that decide whether the car stops and steers.
Clutches and timing
The big-ticket days. Quoted as a fixed price with the parts listed before you commit.
Diagnostics
Live data and testing, not just a code reader. Electrical faults are found, not guessed at.
Not bodywork
Panels, paint and structural repair go to a body shop we trust. We will make the call for you.
Not high-voltage EV
We service EVs, but traction-battery work needs a qualified specialist. We say so rather than have a go.
Book it in
The workshop
The workshop
12 Gearbox Lane, Northgate
- Monday
- 07:30 – 17:30
- Tuesday
- 07:30 – 17:30
- Wednesday
- 07:30 – 17:30
- Thursday
- 07:30 – 17:30
- Friday
- 07:30 – 16:30
- Saturday
- 08:00 – 12:00
- Sunday
- Closed
Live preview — every color, word and block is editable after you pick it.