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The bit everyone asks first
Same cleaner every visit — Yes. You meet them before the first clean
If they're ill or on holiday — We offer a cover cleaner or a skip — your call, no charge
Keys — Held in a numbered safe, never labelled with your address
Cancelling — Any week, by message, no notice period and no exit fee
If they're ill or on holiday — We offer a cover cleaner or a skip — your call, no charge
Keys — Held in a numbered safe, never labelled with your address
Cancelling — Any week, by message, no notice period and no exit fee
Home cleaning · weekly, fortnightly, one-off
The same person, every time.
You are letting someone into an empty house. That is the whole decision, so this page answers it before it tries to sell you anything.
Plans
Fortnightly
$25/hour
- Same cleaner, same day
- Minimum 3 hours
- Products included
- Cancel any visit
One-off deep clean
$32/hour
- Two cleaners, usually a half day
- End of tenancy or spring clean
- Quoted after a photo or a look
- No plan required
Hourly rather than per-property on purpose: a flat price means either you overpay on a small flat or we rush a big one.
Letting someone into an empty house
Who comes — One named cleaner, employed not subcontracted, introduced before the first visit
Vetting — Background check, two references taken up, right-to-work verified
Insurance — Public liability and accidental damage. Certificate on request, before you book
Keys — Numbered safe, no addresses on tags, returned or destroyed within a week of stopping
Breakages — We tell you before you notice. Repaired, replaced or deducted — your choice
If it isn't working — Say so and we'll change the cleaner without a conversation about why
Vetting — Background check, two references taken up, right-to-work verified
Insurance — Public liability and accidental damage. Certificate on request, before you book
Keys — Numbered safe, no addresses on tags, returned or destroyed within a week of stopping
Breakages — We tell you before you notice. Repaired, replaced or deducted — your choice
If it isn't working — Say so and we'll change the cleaner without a conversation about why
Every visit includes
Bathrooms
Full clean, descaled, floors done last.
Kitchen
Surfaces, hob, sink, outsides of units and appliances.
Floors
Vacuumed and mopped throughout, including under what moves.
Beds
Made, or changed if you leave the linen out.
Products
Ours, included. Tell us about allergies and we'll switch.
Bins
Emptied and out, and the recycling actually sorted.
Not included as standard — Inside the oven, inside windows above ground floor, ironing
Available, charged separately — Oven deep clean, inside fridge, laundry — just ask
Never — Anything needing a ladder above two steps, or moving heavy furniture alone
Available, charged separately — Oven deep clean, inside fridge, laundry — just ask
Never — Anything needing a ladder above two steps, or moving heavy furniture alone
Published rather than discovered. Almost every complaint in this trade is about scope, not standard.
Get a price
The office
The office
8 Laundry Street, Northgate
- Monday
- 08:00 – 17:00
- Tuesday
- 08:00 – 17:00
- Wednesday
- 08:00 – 17:00
- Thursday
- 08:00 – 17:00
- Friday
- 08:00 – 16:00
- Saturday
- Closed
- Sunday
- Closed
The office is for admin — you'll never need to come here. Cleaners are messaged directly once you're set up.
Live preview — every color, word and block is editable after you pick it.