The crew knocking on your door tonight is not from here.
After a hailstorm the vans arrive within a day, take a deposit, and are three states away by the time the ridge leaks. We have had the same yard on Kiln Road for twenty-two years. Come and stand in it.
“Show me the licence and the insurance certificate” — Both, in your hand, before anyone climbs. A real roofer expects the question
“Why do you need money up front?” — We do not take a deposit on an insurance job. Materials are ordered on our account, not yours
“We'll cover your deductible” — Walk away. Your deductible is what you agreed to pay, and waiving it is fraud in most states — with your name on the claim
“Just sign here so we can inspect” — That is often an assignment of benefits: it hands your claim to them. Read every line, or take it away and read it tonight
“This price is only good today” — A roof is not a timeshare. Any honest quote is still honest on Friday
Wind-lifted or missing shingles — Usually paid, if the date of loss matches a recorded storm
Impact damage — Paid. A branch through the deck is not an argument anyone has
Even granule loss all over — Refused. That is age, and no report will turn it into a storm
Ponding, moss, blocked valleys — Refused as maintenance — and a denied claim on file makes the next one harder
The date of loss — Most policies give you a window measured in months. If a storm went through in spring, get looked at now
What we come out for
Storm inspection
Roof, flashing, gutters and vents, photographed and written up. Free, and yours whether you use us or not.
Repairs
A dozen shingles and a lead flashing is a repair. We say so even when the replacement is easier money.
Full replacement
Tear-off, deck inspection, underlay, new covering. One crew, and the skip goes when they do.
Emergency tarp
Water coming in tonight: we get it covered first and work out whose bill it is afterwards.
Gutters & fascia
Half of what people call a roof leak starts in a blocked valley or a rotten fascia board.
Flat roofs & skylights
Single-ply, felt and the two places a pitched roof almost always fails first.
How the claim actually pays
We look first
Free inspection and a photo report. If there is no storm damage, we tell you and you file nothing.
You call your insurer
You open the claim, not us. Give them the date of loss — our report has it on the front page.
The adjuster visits
We meet them on the roof and walk the same slopes. Two sets of photos beat one memory.
Scope and supplement
If the scope misses the underlay or the code upgrade, we document it and it is re-priced. This is normal, not a fight.
Two cheques, one deductible
Most policies pay the depreciated value first, then the rest once the work is done. You pay your deductible. That is the whole sum.
What things cost when there is no claim
Inspection
- Photo report, emailed same day
- Repair-or-replace opinion in writing
- Yours to take to anyone
- No obligation and no follow-up calls
Repairs
- Shingles, flashing, ridge and valleys
- Priced before we start
- Same-week slots outside storm season
- Two-year workmanship guarantee
Replacement
- Tear-off, deck check and new covering
- Range because pitch, layers and access decide it
- Skip, permits and clean-up included
- Manufacturer warranty registered for you
Book a free inspection
Come and see the yard
The yard
26 Kiln Road, Southgate
- Monday
- 07:00 – 17:00
- Tuesday
- 07:00 – 17:00
- Wednesday
- 07:00 – 17:00
- Thursday
- 07:00 – 17:00
- Friday
- 07:00 – 16:00
- Saturday
- 08:00 – 12:00
- Sunday
- Closed
Live preview — every color, word and block is editable after you pick it.
