Downtime costs more than the invoice.
A van off the road for a day costs you the job, the driver's hours and the customer's patience — all of which dwarf an hourly rate. So this page is about how fast it comes back, what we put in writing, and where we honestly stop being the right supplier for you.
Talk to us about your fleet
A vehicle that won't start — Same working day, every time. It is the only thing on this list we never negotiate
Collection and delivery — Free inside our area, so your driver never spends a morning sitting in our waiting room
A named contact — One person who knows your fleet, plus their manager's direct number for when that is not enough
Quotes — Within the hour, itemised, and nothing starts without your written approval on that item
Invoicing — One consolidated invoice a month, with the registration against every line so it reconciles itself
How fleets buy from us
Pay as you go
- No agreement, no minimum
- Same response times as everyone else
- Parts at trade plus 12%, listed
- Good for fleets under about five vehicles
Retained
- Servicing and inspections scheduled for you
- Priority over retail work, always
- Loan vehicle when we keep yours overnight
- Labour at $68, parts at trade plus 8%
Compliance
- Safety inspections on schedule
- Defect reports filed and kept
- Records exported to you every quarter
- Add it to either option above
Defect reporting — A simple form your drivers actually fill in, and a photograph is enough. Complicated systems get ignored
Records kept properly — Every job sheet, inspection and part, retained for the period your regulator requires
Yours, not ours — Exported to you quarterly as files you can open without us. A supplier holding your compliance history hostage is a supplier you cannot leave
When something goes wrong — You want a dated inspection sheet with a name on it. That is the whole reason this section exists
How onboarding runs
Fleet audit
We look at every vehicle once, free, and tell you what state the fleet is genuinely in. Some of that will not be comfortable reading.
Agree the terms
Response times, rates and the escalation route, on one page. If a clause is not something we can hold to, we take it out rather than sign it.
Plate list and reminders
Registrations, mileages and service intervals loaded, with reminders coming to you rather than from you.
First month, then a review
We sit down after four weeks with what actually happened — jobs, downtime hours, spend against estimate — and adjust.
Heavy goods vehicles — Above the weight on our operating licence we cannot legally take the work. We will name someone who can
Bodywork and paint — We manage the repair and the courtesy vehicle, but the panel work goes to a body shop. You get one invoice either way
Leasing and finance — We are a workshop. We do not sell finance, take commission on it, or have an opinion about your funding method
If you want to leave — Thirty days, records exported, keys and parts returned. No exit fee and no argument — a supplier who makes leaving hard is telling you something
Send the fleet list
The workshop
The workshop
Unit 3, Haulage Way, Eastfield
- Monday
- 07:00 – 18:00
- Tuesday
- 07:00 – 18:00
- Wednesday
- 07:00 – 18:00
- Thursday
- 07:00 – 18:00
- Friday
- 07:00 – 17:00
- Saturday
- Closed
- Sunday
- Closed
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