Ask the question. The clock isn't running.
Most companies get into legal trouble by not asking. A retainer exists so the small question — the one that never feels worth a phone call at an hourly rate — gets asked on the day it occurs to you, which is while it is still small.
Three tiers, priced per month
Starter
- Up to 4 hours a month
- Questions by phone and email
- Contracts sent to you, reviewed
- Your standard terms drafted once
Growing
- Up to 10 hours a month
- Everything in Starter
- Employment questions — the most-used part
- A named solicitor who learns the business
- A monthly note on what's coming
Embedded
- Up to 25 hours a month
- Everything in Growing
- We attend your management meeting
- Policy and process work included
- Priority on anything time-critical
A contract somebody has sent you — Included, up to your hours
Your own standard terms — Drafted once, then reviewed once a year
Employment questions — Included — and this is what most retainers actually get used for
A live dispute — Quoted separately, always. A tail nobody can size doesn't belong in a fixed fee
A transaction or a funding round — Quoted separately, with the fee agreed before anything starts
Anything in another country — Quoted, and often referred. We say when we are not the right firm
What not to use a lawyer for
A standard NDA
Keep one good template and reuse it. Most of the NDAs we're sent don't need a solicitor — they need somebody to read the term and the definition of confidential information.
A question for your accountant
Tax treatment, payroll, dividends. We'll tell you it isn't ours rather than bill you for the time it took to find that out.
A decision, as opposed to a risk
We can tell you what the risk is and roughly how big. Whether to take it is a commercial judgement and it belongs to you — a lawyer who makes it for you is doing your job badly and their own worse.
How it works day to day
One person, not a rota
A named solicitor who learns how your business actually works, with a second briefed as backup so nothing waits on somebody's holiday.
Answered the same day
Everything is answered or acknowledged with a time by the end of the working day. "I'll look at this properly on Thursday" is an answer.
A monthly note
What we did, what it used out of your hours, and what is coming down the road that you haven't thought about yet.
Conflicts checked in a day
If we can't act for you because of somebody we already act for, you hear it within one working day and you pay nothing at all.
“The change wasn't the advice — it was that people started asking. Three problems got solved as emails that would otherwise have become arguments.”
Ravi P.
Ops director, 40 staff
“They told us our NDA was fine and to stop sending it to them. That is the moment I believed the rest of it.”
Hannah O.
Founder
Ask about a retainer
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